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Letter from the CEO VP HES Letter
Overview
Sunoco is committed to being a responsible corporate citizen in all our business activities – to our employees, our customers, and the communities in which we operate. We encourage our employees to take an active part in their communities and support their efforts through our charitable giving program. We also strive to be an employer of choice and believe that a diverse and well-trained workforce is critical to our corporate success. Other than our newly constructed cokemaking facility in Brazil (click here to read more), we do not have any significant manufacturing or operations outside the U. S. However, we purchase crude oil produced in a number of countries. Sunoco believes strongly in the principle of free markets and considers stable, representative and transparent governmental structures to be essential in order for the markets to operate effectively. We support economic, social, and political justice and human rights wherever we do business and have strong business conduct requirements that, among other things, prohibit the giving or taking of bribes.

At Sunoco, we have a wide range of stakeholders interested in our activities,therefore, it is important that we communicate with them. These stakeholders are employees, neighbors, community advisory panels, Ceres, customers, shareholders, investment/asset management firms, non-government organizations (NGOs), regulators, legislators, lobbyists, and dealers/distributors.

Social Impacts
Below are some of the ways that Sunoco and Sunoco employees interact with local communities and other stakeholders.

Community Advisory Panels

Interacting with our neighbors and community is key to good communications.
A Community Advisory Panel (CAP) is a body that serves as a forum for ongoing dialogue between business and the neighboring community to identify local concerns and discuss possible solutions by:

  • Ensuring that the community has complete and understandable information regarding facility operations, including environmental, health and safety issues and performance;
  • Providing a two-way communication channel between the company and the community;
  • Encouraging active involvement by the company in issues and activities important to the community;
  • Identifying public concerns regarding local business plans and activities; and
  • Assisting in the development of responses to public concerns.

As part of our Ceres commitment, we strengthen our ties and dialogue with community stakeholders through the use of Community Advisory Panels (CAP). CAPs are our first line of development review for issues such as clean fuels, turnarounds (regularly scheduled maintenance of processing units), etc. that affect our plants. Currently, Sunoco participates in a CAP or CAC (Community Advisory Committee) at all our refineries and chemical plants. To read about individual CAPs/CACs, click on the desired location.

Eagle Point Refinery
Marcus Hook Refinery
Philadelphia Refinery
Toledo Refinery
Tulsa Refinery
Frankford Plant
Haverhill Plant
Houston Operations
(Bayport & La Porte)
Neal Plant
Neville Island Plant

Sunoco employees participated in the West Deptford Fun Day on September 9th by providing educational displays and information about the Eagle Point Refinery.
Participation in these community forums has sharpened our awareness of local concerns about jobs, schools and security along with the health, environmental and safety impacts of our facilities. The facilities also consult with the CAPs/CACs to determine which local organizations and charities to support. We will continue consulting closely with our CAPs as we implement the Tier 2 gasoline and ultra-low sulfur diesel requirements at our refineries, and as we further define our capital spending program slated to be approximately $2.8 billion over the next three years. This program includes projects designed to increase total crude unit capacity to 1.0 million barrels per day, while improving product yields and crude oil and other feedstock processing flexibility.

Toledo Neighbors
The Toledo Community Advisory Panel (CAP) enhances and maintains communications with residents living in East Toledo and Oregon, Ohio, near the Toledo Refinery by posting information on the Sunoco Web site. Residents can easily access information by going to http://www.sunocoinc.com/Site/HES/CAPS/Toledo/Overview.htm

The site contains information such as minutes from the CAP meetings, membership rosters, email links to the two groups, a link to Toledo Refinery HES data contained in the Sunoco Annual HES Review and Ceres Report, Fact Sheets about different aspects of the refinery, and different informational articles about the refinery and its operations.

For more about the Toledo CAP click here.

Community Siren Alert System

The system consists of 10 sirens located throughout the area.
As mentioned in last year’s report, Sunoco’s Philadelphia Refinery has worked with the City of Philadelphia and local community groups to provide a siren warning system for South and Southwest Philadelphia. Designed to alert local residents regarding Sheltering-in-Place in the event of an incident at the refinery or surrounding area that would affect the community, the system was installed during the spring and tested on Saturday, June 3rd.

The Philadelphia Refinery Community Advisory Panel has had significant involvement in the development of the system and members have served on the subcommittee that developed educational materials. Prior to the initial system test, the refinery and community partners mailed approximately 135,000 information packets to the surrounding communities. These packets included instructions on how to Shelter-In-Place during a chemical emergency. The sirens are now tested monthly on the first Saturday of each month at noon.

 
HES Glossary

HES Principles

Conversion Table

Summary Report PDF

Sunoco Communications Materials Win Awards 
Sunoco Neighbors, a newsletter created as means...
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NER Communications Assessment
The Northeast Refining group contracted with a third-party communications firm to conduct...
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Toledo Reader Survey
Nearly 100 readers of the Toledo Refinery’s Neighbors completed a survey...
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EAC 15 Year Anniversary
In 2006, the Marcus Hook Environmental Advisory Council (EAC) celebrated its 15th anniversary.
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CAP 10-year Anniversary
The South/Southwest Philadelphia Community Advisory Panel (CAP) celebrated its 10-year anniversary in 2006.
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Partnership
Duck and Otter Creeks Partnership is a voluntary non-profit organization dedicated...
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Toledo Neighbors Task Force Merges With CAP
The Toledo Neighbor Task Force, formed in 2003 and consisting of 20 citizens who live near the Toledo Refinery...
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