Letter from the CEO VP HES Letter Company Profile 2005 Highlights Financial Highlights Scope of Report Looking Forward Ceres Report Archive
 
Safety Takes Planning
Jewell Coke Plant Manager, Wayne Pruitt, addressing the coke oven production crew in a safety meeting.
The Jewell Coke Company and Jewell Smokeless Coal Corporation finished the year of 2005 without a single OSHA recordable incident.  This effort was accomplished by maintaining a safe a work environment and conducting training sessions.

These training sessions, held for both supervisors and hourly employees, have concentrated safety aspects such as safety inspections, hazard recognition, accident investigation, job safety observations, the nature, causes and results of accidents, basic principles of accident prevention, and company rules and policies.

Each superintendent of each plant is responsible for conducting regularly scheduled safety meetings and special safety meetings as needed. Supervisors are responsible for conducting spot safety inspections on a daily basis and having appropriate corrective actions taken to eliminate any identified hazards. 

Management and company safety personnel solicit comments from all employees directly affected in the development of any new rule, policy, or work procedure. The company’s engineering, maintenance, safety and production personnel are working closely together to eliminate hazards through design changes, equipment modifications, or revised work practices.

 
Mine Rescue
Currently, Jewell has one competition team and in 2005 the team participated in 6 mine rescue contest finishing 1st in the Post #5 contest in Morgantown, WVA.
Mine Safety & Health Act (MSHA) regulations require each mine to be covered by two mine rescue teams in case of a mine fire or explosion.  Jewell’s mine rescue teams are composed of 14 hourly and salaried employees from including underground continuous miner operators, bolter operators, section foremen, safety inspectors, underground mechanics to name a few. Participation on the teams is voluntary and all team members receive at least 40 hours of training each year as required by MSHA.  Team members must wear rescue apparatus for a minimum of two hours every other month and to participate in an underground drill at least twice a year. Currently, Jewell has one competition team and in 2005 the team participated in 6 mine rescue contest finishing 1st in the Post #5 contest in Morgantown, WVA.

Jewell has had mine rescue teams since 1975 and the teams have responded to at least seven mine fires or explosions occurring at mines belonging to other companies located throughout Kentucky, Virginia, and West Virginia. Their most recent response was to a mine fire in Melville, West Virginia.

 
Getting Loved Ones Involved
The winning posters were made into a calendar. For more of the winning posters please click here.
Always looking for ways to increase safety awareness Sun Coke’s Indiana Harbor Coke Company (IHCC), located in East Chicago, Indiana, held a Safety Calendar contest for the children and relatives of its employees. The participants submitted safety posters with various themes. The posters were evaluated on creativity, content, artwork, and relevance. The winning posters were then made into a calendar and each winner received a $50 gift card and attended an awards luncheon.

Managing Contractor Safety
Sunoco refineries are not the only organizations to implement management systems. With all three Northeast Refining (NER) facilities achieving RC14001 certification, the next challenge was requiring contractor management systems. To get the program started, NER focused on contractor companies already involved in the Contractor Safety Improvement Program (CSIP).

These contractors were required to develop and implement an HES management system.  To assist the contractors, Sunoco Safety Co-Operative group initiated a monthly meeting with the NER Safety Services and Sunoco OEMS Coordinators.  During these working sessions, an open forum was dedicated to answering questions, and providing guidance on the requirements of the program. 

Lessons learned were shared amongst the companies throughout the year and the companies were required to submit update reports to Sunoco. These updates were shared during the Monthly Contractor Safety Meetings and the Quarterly Contractor Leadership Meetings.

Twenty-two companies in the first tier program were verified by a third-party auditing firm as to having a functional management system by the December 31, 2005 deadline. With the first tier completed, the focus is now on the next group of contractors to implement management systems.

 
Toledo Refinery & Contractor Safety
American Insulation employees have worked daily at the Toledo Refinery without an OSHA recordable injury for more than three years.
Contractors working at the Toledo Refinery understand that safety is important. Over the past two years contractors at the refinery have achieved a 0.6 and 0.67 OSHA recordable incident rate (2004 and 2005, respectively). In August of 2005, the refinery received recognition from the National Association of Construction Boilermaker Employers (NACBE) for their efforts to prompt contractor safety by educating the contractors regarding the work environment and expectations.

Industrial Hygiene at Sunoco
Sunoco's Industrial Hygienists and Health & Safety professionals perform numerous tasks to help provide a safe work environment. One such duty is conducting industrial hygiene monitoring to determine and confirm that the chemicals are being handled properly and to meet various chemical-specific OSHA regulations. During 2005, these individuals took 3,519 industrial hygiene samples for 99 different chemicals. Additionally, they also performed 130 noise monitoring tests.

 
VPP STAR Pride
Raising the VPP flag over La Porte.
Obtaining VPP Star certification was a management and employee joint effort.
During 2005, Sunoco Chemicals La Porte Plant was named by OSHA as a Voluntary Protection Program (VPP) “Star” site following an on-site OSHA VPP evaluation. On October 11, 2005, a celebration was held to recognize the efforts and commitment made by the employees and management to complete the journey that began two years ago. Obtaining the certification involved all employees participating in various safety processes including Total Event Reporting (i.e., near-misses, etc.), Safety Suggestion program, Observation Process, Safety Recognition, and VPP Inspections.

The La Porte Plant and the nearby Bayport Plant joined their safety committees together to form a Houston Operations VPP Committee.  As part of this committee, a full-time VPP Coordinator was created to act as chair over both committees.  The VPP Coordinator position is held by an hourly employee and is rotated every 14 months. 

The La Porte Plant became the third Sunoco Chemicals plant to be named an OSHA VPP Star location, joining the Bayport and Haverhill plants.

VPP is an OSHA premier initiative to promote and recognize excellence in protecting workers’ health and safety. OSHA has named nearly 250 manufacturing plants as VPP "Star" sites in their chemical and allied products category.

 
Haverhill Obtains VPP Star Re-certification
The Haverhill Plant first received VPP Star certification in 1995. Now ten years down the road, the plant has retained its VPP Star status after undergoing an OSHA re-certification inspection during 2005. Additionally, the plant’s maintenance contract company, Jacobs, has been recommended for Star status.
 
NER HES Supervisor Certification
Designed in 2005, the HES Supervisor Certification training was rolled out in January of 2006.
The Northeast Refining (NER) Health & Safety Department spent 2005 developing a new HES Supervisor Certification Training Program. The program consists of 12 modules that focus on in-depth health and safety knowledge and the supervisor’s leadership role in the implementation and execution of safety standards.  The modules are 2 hours long incorporating HES challenges faced by supervisors and expectations on how to effectively address these challenges while building an HES culture that supports continuous improvement in HES performance.

The modules were selected as they have the most potential impact to the supervisor’s role in improving HES performance. Topics include: Safety Issue Resolution; OEMS and the supervisor’s role; Water permitting and compliance; Work Permit systems; Lockout/Tagout; Confined Spaces; Job Safety Analysis Program; Air compliance; Incident investigation process; Respiratory Protection; Health topics such as Asbestos, Lead, Benzene, and H2S; Waste handling procedures; and Hazard Communication.

The sessions utilize real life examples and scenarios and incorporate small group learning. The training incorporates some fun challenges for the teams to compete against one another, with the goal of driving improved HES performance.

 
Behavior Based Safety & POINTS
The Pittsburgh TCC, Sunoco Chemicals research-related facility, adopted a Behavior Based Safety Observation System initiative during 2005. The system uses a Research Observations Using Teamwork Effectively (ROUTE) team to conduct safety observations. When conducting observations in the labs, the ROUTE team observe and rate personnel for “safe” or “at-risk” in categories such as,  personal protective equipment use, body positioning, tool and equipment use, housekeeping/emergency readiness, forklift use, work focus, and chemical use. Office personnel are rated for body positioning, work station, and housekeeping/emergency readiness.

Through a related program the group is also tracking points to help drive safety awareness. POINTS is a safety recognition program whose primary objective is to raise safety awareness by recognizing high-level safety performance by individuals. Each employee earns points through personal involvement activities each 90 days. Additionally, the employees must complete two Research Observations Using Teamwork Effectively (ROUTE) observations during the 90 day time period. Qualifying employees receive a $50.00 gift card.

Personal involvement activities include such things as:

  • Perform Visitor Safety Orientation;
  • Perform new equipment/process evaluation;
  • Conduct an observation while at a Sunoco Chemical plant;
  • Particpate in a wellness program (i.e., at least 30 minutes of exercise 3 times a week); and
  • Participate in a visitor safety orientation at a Sunoco chemical plant, customer’s plant, or a supplier’s plant.
 
Safety Awareness by Committee
The Toledo Refinery Joint Health and Safety Committee reviewed recent recordable and first aid injuries and concluded that many could have been prevented through employees being more aware of their surroundings. To address this, the committee launched a safety recognition program to encourage proactive safety behavior and recognize safe work behavior. Each month employees who complete the month without a recordable injury receive an award (i.e., CO monitors, ergonomic shovels, etc.). Additionally, the committee places three safety procedure related questions in each edition of refineryline, the refinery’s employee newsletter. At year-end, employees can take an optional test on the procedures to win prizes.
 
Teamwork at Tulsa
In March of 2005, the Tulsa Refinery completed a major turnaround without any injuries. Detailed planning and team work were key to making this a safe turnaround as both employees and contractors were charged with disassembling many flanges, lifting/lowering large sections of piping, and working with heavy equipment. And though the turnaround was a success by all key measurements, the Turnaround Planning Team still went through the “check” portion of the OEMS Plan – Do – Check –Act cycle to determine ways to continually improve the process.

Working safely through team work and planning at Tulsa Refinery Turnaround.
A second teamwork opportunity presented itself at the Tulsa Refinery in September of 2005. A diligent operator making his rounds observed a leak in a roof tube in a heater on the Crude Unit. The Operations Department quickly responded by shutting the unit down safely. Planning immediately ensued for a turnaround (major maintenance project) to be conducted. Update meetings and safety meetings were scheduled. The Maintenance workforce went to extended hours, Operations went to double staffing on the affected units, and the Technical and Safety Departments went into full support mode.  Additionally, the Environmental Department swung into action as the Leak Detection and Repair (LDAR) rules require all identified leaking components to be repaired when an operating unit is shut down for more than 24 hours.

Safety was a priority focus from the start of the shutdown to the finish. “Start of shift” safety meetings were conducted by the Managers and safety inspections were conducted by the Safety Department. One operator did suffer a burned wrist when he touched a hot surface on the first day of the turnaround.  After the incident, the hot surface was insulated to prevent future occurrences.

 
New Central Control Facility
Ergonomics were a key design aspect of the new control room.
Construction of a new central control room at the Philadelphia Refinery was completed during 2005. The control room will be used to control all operating units, utilities, and blending and shipping for the facility.

A central control room allows the various units to better share resources, such as steam, fuel gas and heat, to ensure that the entire refinery is optimized rather than one individual unit. The central control room also allows for remote control and shutdown of a facility during an emergency or evacuation.

Although the Philadelphia Refinery previously had a smaller central control room, the real benefit of this new facility is the enhancements that are expected to improve not only operations, but also the work experience for console operators. The ergonomics of the new control room – from the lighting to the desk height to the chairs – were researched and selected to provide the console operators with a non-distracting work environment that allows them to remain focused on their responsibilities during their 12-hour shift. The new control room is a well-lit room with high ceilings, bright monitors and large observation screens on the walls.

The old control room had to use less illumination to enable the operators to see the CRT monitors. New technology allows the new control room a work environment where operators can have both ambient light and screen visibility.

 
Wellness at Sunoco
Getting a blood pressure check was one of many services offered to Frankford employees during the Health Fair.
Employee health and wellness was promoted at the Sunoco refineries and chemical plants by various means.

The Refining & Supply Human Resources department formed a Health & Safety Team to promote employee health and wellness. A focus of the team is to develop a plan to increase the use of company fitness facilities, reduce absenteeism, and support an OSHA recordable incident rate target of less than 0.35.

All three NER refineries sponsored Wellness Days in May 2005 and the Toledo and Tulsa refineries conducted a year-long Health & Wellness campaign. Additionally, an inter-refinery Human Resources Fitness Committee worked to establish Employee Fitness Committees at each site, identify fitness center staffing needs and equipment requirements, organize membership drives, and upgrade some facilities. Each refinery either has an on-site fitness facility or offers a discount membership to a local fitness center.

The Frankford Chemical Plant conducted a health fair for employees during May 2005. A variety of exhibits were available to employees including the American Red Cross, the Frankford Hospital Nutrition Center, Temple Burn Center, and the American Cancer Society.

 
Houston Health & Safety Fair
Barbecue cook-off winners at the Houston Health & Safety Fair.
Despite a downpour, spirits were high at the Houston Health & Safety Fair on March 7, 2005. The Houston facilities (La Porte and Bayport) hold the fair annually to promote safety and health to employees and their families. This year’s fair included informational booths from vendors of emergency lighting equipment, personal protective equipment, and first aid kits among others. The participants learned about safety at home and were provided bags of health and safety goodies including a “Home and Fire Safety” brochure and a kitchen fire extinguisher.
 
Lessons Learned
Toledo Refinery employees have been benefiting from a program known as Lessons Learned since October of 2002. The program provides the opportunity for maintenance employees to learn from events occurring at the refinery and at other Triangle of Prevention (TOP) sites in the industry.  Because of its success in helping to prevent injuries in the maintenance workforce, in 2005 the Toledo Refinery expanded the program to include the Operations Department.

Lessons Learned are taken to the Operations Department once a quarter while Maintenance meets once a month. The sessions are invaluable because they involve reviews of real events and include discussions of how to prevent the same situation from happening at the Toledo Refinery.

 
 

HES Glossary
view glossary.

Conversion Table
view table.

Summary Report
download PDF

Safety in the Office
Working safely is important in all areas of Sunoco, including employees located in our headquarter...
read more.

Improving Marketing Safety
Sunoco’s Retail Marketing business unit lowered its 2005 OSHA recordable incident rate...
read more.

© 2009 Sunoco Inc. |
How to Use This Report Contact Information Privacy Notice Internet Disclaimer